City of Allen Water Emergency Update

Posted by rbutler on Thursday, July 14 @ 10:33am

North Texas Municipal Water District completed repairs on the broken water line at the Wylie plant last night. They are in the process of restoring full system capacity and water reserve storage today.

Allen's ground and elevated storage reached maximum storage capacity of 25.5 million gallons during the night.

This morning North Texas Municipal Water District and the Allen City Manager have lowered the City's Drought Contingency level from Stage 4 (Emergency) to Stage 2 (Moderate).

• City governments are asked to halt nonessential use and use for governmental landscape irrigation.
• The public is encouraged to wait until the emergency situation has passed to establish new landscaping.
• The public is encouraged to make voluntary water use reductions.

During the day today, staff will circulate the City to turn residential and commercial irrigation systems back on. Allen residents with an irrigation system that does not flow water by 9 a.m. Friday morning, can contact the City's utility billing office at 214-509- with any of the following extensions: 4562/4563/4564/4566/4568/4570. City staff will check reported systems during the day on Friday, July 15.

The City of Allen expects the drought contingency stage to continue to improve later today or tomorrow if the water line repairs at the NTMWD plant in Wylie continue to hold.